Virtual Recovery Hub
Uniting Care Qld Community Recovery
Services provided by Uniting Care QLD Community Recovery
Uniting Care Qld Community Recovery Program has been supporting Queensland communities since the Black Hawk helicopter disaster in Townsville in 1986 and Continues to respond through its trained staff and network of services across the state. In the wake of an environmental disaster in Queensland, such as floods, cyclones, bushfires, acts of terrorism, road accidents and other community crises, UCC Community Recovery is there to support communities. The Community Recovery workforce are located across 10 centers throughout the state and are able to provide local services at short notice.
Lifeline offers a unique range of local, state, and national services.
Please refer below for services available in support of and through our Community Recovery program.
• Psychological First Aid Psychological First Aid (PFA) involves eight core actions: establishing a human connection, enhancing safety, stabilising emotions, gathering information, offering practical assistance, connecting to social supports, providing information on coping, and linking with collaborative services.
• Case Co-ordination Case management is a collaborative process of assessment, planning, facilitation and advocacy for options and services to meet the individuals’ holistic needs. Virtual Hub 1800 Virtual Hub facility staffed by experienced case workers. The Lifeline CR 1800 Virtual Hub can be stood up in less than 24 hours fast tracking support to the community. Delivering PFA, assessments and referrals, Services information and case management.
• Farmer to Lifeline Farmer 1800 936 229
1800 number staffed by farmers to support farmers. F2LF provides free confidential support to the rural sector. The team understands the challenges of living and working on the land.
• 13 Yarn 13 92 76
13 Yarn is the first national crisis support line for mob who are feeling overwhelmed or having difficulty coping. 1300 Yarn provides crisis support 24/7. This line is staffed by Aboriginal and Torres Strait Islanders who will understand culture and provide a culturally safe space to speak about their needs, worries and concerns.
• 13 11 14 Crisis Support Service
Lifeline’s 13 11 14 Crisis Support Service is available 24/7. Anyone in Australia who is experiencing a personal crisis, contemplating suicide or caring for someone in crisis can speak to trained Crisis Support Officers over the phone day or night.
• 0477 13 11 14 Lifeline Crisis Text service
Confidential one-to-one text with a trained Lifeline Crisis Supporter
Contacts
Jennifer Williams - Service Manager - 0447 084 958
Deborah Monnox - Service Lead - 0437 605 832
Michelle Wagener - Operations Officer - 0438492 436
Uniting Care Farmer to Farmer Program
Help from one farmer to another
The life of a farmer can be rewarding; however, it is not without its share of challenges. From isolation to difficult weather conditions, there are many experiences that can take a toll on mental health and wellbeing. For some, it can all start to feel a little overwhelming.
Our Farmer to Farmer support line is here to help by providing tailored support from someone who knows how tough it can get – a fellow farmer.
If you’re feeling the pressures of rural life, that’s normal and OK. It’s important to remember that you don’t have to go through it alone. Simply pick up the phone. Our farmers can provide a listening ear, talk on farmers’ terms, and suggest some simple strategies to help manage the stress.
If you’re doing it a bit tough, don’t go it alone. Call Farmer to Farmer on 1800 936 229 (business hours).
The Farmer to Farmer support line is for farmers, their families and anyone who may be experiencing the pressures of life on the farm. We provide support when you’re feeling overwhelmed.
Farmers are known for their fortitude; however, prolonged exposure to adversity may leave you feeling withdrawn, angry or hopeless. It’s important to know that support is available. We’re always here for you, ready to listen.
Contacts:
Support Line - 1800 936 229
Website - Farmer to Farmer | UnitingCare
Email: jessica.reimann@uccommunity.org.au. P: 0491 982 619
Rural Aid
Rural Aid is Australia’s most trusted rural charity. Established in 2015, Rural Aid’s vision is to safeguard farming and rural communities before, during and after natural disasters. We stand ready to support farmers when disaster strikes and offer relevant help needed.
Assistance offered to primary producers:
Counselling Intake Line – 1300 175 594
The intake line is staffed Mon to Fri 9-4pm AEDST. This is a free service for registered farmers, their families, or farm workers.
Farm Army - This is an online platform where farmers can post both paid and volunteer jobs. Our volunteer base is always looking for farmers who can help. Visit www.farmarmy.com.au to set up your profile and start posting jobs on your property
Farm Recovery Events - Our farm recovery events work with farmers, and their communities providing volunteer assistance to farmers in need of a hand on their property.
Rural Aid supports a stable future for farmers, ensuring they can continue producing food and fibre for Australians. Through innovative programs, we strengthen farmers, families, and rural communities. As an independent, not-for-profit, we rely on industry partners and supporters who fundraise, donate, and volunteer to bring our vision to life.
Programs include:
Monthly Newsletter: This is a great way to keep informed about Rural Aid supported activities, ways to get involved and new programs on offer. We also include topics of interest – eg. biosecurity, sustainable farming practices, support programs offered by other agencies.
To learn more about Rural Aid visit our website www.ruralaid.org.au
Contact Gail Courte Mobile: 0428 185 184 Email: gail.courte@ruralaid.org.au