Right to Information

The Right to Information Act 2009 (RTI Act) and the Information Privacy Act 2009 (IP Act) aims to make more information available, provide equal access to information across all sectors of the community, and provide appropriate protection for individuals' privacy.

The right to information gives you the right to access and amend information held by public sector agencies in Queensland unless there is a good reason for it not to be provided. You have a right to access your personal information held by government under the Information Privacy Act 2009. You have a right to access personal and non-personal information held by the government under the Right to Information Act 2009.

Fees and charges

Fees and charges for applications made under the Right to Information Act 2009 (the RTI Act) are set out in the Right to Information Regulation 2009. Charges under the Information Privacy Act 2009 (the IP Act) are set out in the Information Privacy Regulation 2009. The Office of the Information Commissioner publishes a detailed guideline on fees and charges. https://www.rti.qld.gov.au/fees-and-charges

Further information about Whole of Government policy and the relevant legislation is available from www.rti.qld.gov.au.

Publication Scheme

Our Publication Scheme describes and categorises information routinely available from the Diamantina Shire Council. It has been developed to give the community greater access to information.

There will be no charge for examining any Publication Scheme information contained on the Council's website. However, there may be a charge if a large volume of printed material is required. You will be told about any photocopying charges at the time of your request. The cover price will be charged for any publications produced by the Council for sale. Charges will be kept under review and there is no intention to charge for material that has previously been available for free.

Most of the documents on this site are available in PDF format. Should you be unable to read these documents please Contact Us.

  1. About Us
  2. Our Services
  3. Our Finances
  4. Our Priorities
  5. Our Decisions
  6. Our Policies
  7. Our Lists

Feedback and Complaints

If you wish to provide feedback to improve our Publication Scheme or make a complaint about the information available, please complete our online feedback form below.

Form to be developed

Disclosure Log

Our disclosure log provides documents released in response to information requests made under the Right to Information Act 2009, where they do not contain the applicant’s personal information, or are otherwise unsuitable for publication according to legislation.

Documents released under the Act to applicants will be progressively published via our disclosure log.

If you would like to access the documents in the disclosure log, please contact Council.

Disclosure Log
Reference Number Date of application No. of Pages Requested Information Available for release

Administrative Access

Administrative Access schemes are designed to give individuals access to their own personal information except where legislation such as the Adoption Act 2009 (Qld) prevents such release, or the information contains the personal information of another person, which would require the agency to consider the Information Privacy Act 2009. Where it is decided that information cannot be released administratively, the person requesting it will be advised that they can apply for access under the RTI or IP Acts.

If you have been unable to find what you are looking for on our website please contact Chief Executive Officer who will advise whether it can be released administratively.

Current employees are entitled to access their own employee records.

For details on how to apply for administrative access to employee records, please contact Council.

Lodge a Request

Under the Right to Information Act 2009, any person has the right of access to most documents held by Council. Documents held by Council include paper files, microfiche, print outs, computer records, files, visual material and audio recordings. 

Applications must be made by completing the application form (PDF). For amendment of information please complete the Information Privacy Personal Information Amendment Application (PDF).

All applications must provide sufficient information to enable the identification of the documents requested as well as certified identification of the applicant, e.g. driver's license, birth certificate etc within 10 business days of lodging the application. Council will determine if the information or document requested is available under the provisions of the Right to Information Act 2009

Applications relating to 'personal information' do not require an application fee. 

You will be given notices outlining the following;

  • That you are required to pay an RTI fee that must be paid at the time of application, processing and access charges may also apply.
  • What the estimated charge may be
  • What the basis is for calculating the estimate
  • That you can consult with Council to amend the application in order to reduce the charge
  • That you must agree in writing to pay the application charge, withdraw or request a waiver of charges on the grounds of financial hardship. 

Council has 25 business days in which to provide applicants with a decision regarding access to information. There are some factors that can alter this limited as per Section 69 of the Act. 

To speak to the Right to Information Officer please contact Council on 07 4746 1600.

Before entering the application process, check whether the information required is accessible via other means (e.g. through Council's publication scheme). If so, an application under the RTI Act 2009 or IP Act 2009 should not be lodged.

Closed Circuit Television (CCTV)

Diamantina Shire Council is committed to protecting its resources and to the safety and wellbeing of its staff, community and visitors to the region.

Council’s primary use of CCTV is to discourage and/or detect unlawful behaviour. When assessed as appropriate, council may install CCTV cameras:

  • in and around council property;
  • in identified high risk public spaces across the region.

The evaluation of the appropriateness of CCTV and the establishment and management of CCTV cameras and their footage is guided by the principles and parameters set out in Councils policy.

The intention is to manage CCTV carefully to achieve the best outcomes for Diamantina and its community. Council is committed to its departments working together, and to working closely with other relevant agencies, including the Queensland Police Service.

Council continues to be committed to undertaking its CCTV system activities in an efficient, transparent, effective and lawful way, ensuring systems are ‘fit for purpose’. Council acknowledges the investigative, prosecution and crime prevention benefits of CCTV on private or commercial properties, however, council will not contribute to asset protection of such premises.

Obtaining CCTV footage

Access to council's public spaces CCTV systems and cameras is strictly controlled through Council's CCTV Policy and the Information Privacy Act 2009. System access is only available to:

  • approved council officers
  • approved contracted service providers
  • Queensland Police Service.

CCTV recordings are stored digitally. Recordings not required for investigations or as evidence are recorded over or erased after 30 days.

Any person/s requesting access to camera footage can apply to Council by completing either:

  • Information Privacy (IP) Act Access Application or
  • Request to Information (RTI) Application.

If you are a party in legal proceedings, you may have other avenues to obtain footage. For more information, check the Department of Justice and Attorney General website. http://www.courts.qld.gov.au/going-to-court/representing-yourself/requesting-information-for-legal-proceedings

Before making a request for public space CCTV footage, ensure you have:

  • the location of the camera
  • the date of required footage
  • the time of required footage.

Law enforcement agencies can request footage by contacting Council on 07 47461600. Footage will only be released to an authorised law enforcement agency investigating an incident.

Locations of CCTV

CCTV is located at the following locations:

  • Bedourie Gym
  • Bedourie Aquatic Centre


CCTV recordings are only accessed by authorised persons as outlined in the policy. The information collected may be provided to agencies like the Queensland Police Service for law enforcement purposes.

Your personal information will not be given to any other person or agency unless required by law. Any personal information is handled in accordance with the Information Privacy Act 2009.